Jerry, You will need to provide the specific error message for us to understand what is going wrong. On 64-bit systems, the software will be saved in C:\Program Files (x86). This is normal since the code is compiled as 32-bit (x86) as opposed to 64-bit (x64). Since you have Windows 8.1, your computer is likely 64-bit. Jeffrey Wilson Applian Technologies, Inc. On Mar 25, 2015, at 3:14 PM, GW Cox <gwcox2@xxxxxxxxxxx<mailto:gwcox2@xxxxxxxxxxx>> wrote: I received the popup for the latest update of Replay Media Catcher, 6.66, I think. It required sighted mousing to get it to download. When I tried to install, I got error messages referring to”program files X86,” which I believe has to do with a 64 bit system. I have Jaws 16 and Win 8.1. Could Applian have missed the 64 bit bit? Jerry Cox ________________________________ [http://static.avast.com/emails/avast-mail-stamp.png]<http://www.avast.com/> This email has been checked for viruses by Avast antivirus software. www.avast.com<http://www.avast.com/>