THINKING BIG: Simply Audiobooks

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  • Date: Mon, 22 Oct 2007 22:47:54 -0400

The Toronto Star, Canada
Monday, October 22, 2007

THINKING BIG: Simply Audiobooks 

By Ellen Roseman, Business Columnist

Blockbuster of books

Caption: From left, Sean Neville, Sanjay Singhal, Vitaly Petritchkovitch and 
Sharron Jones of Simply Audiobooks.  COLLIN McCONNELL / TORONTO STAR 

Sean Neville was driving to class one day, listening to an audio version of his 
securities course textbook, when the idea hit.

With all those commuters zipping around him on the highway, there must be a 
market in audiobook rentals, he thought. 

Inspired by the business model pioneered by Netflix.com in the United States 
and Zip.ca in Canada for renting movies on DVD, he drew up a plan.

Then he ran across Sanjay Singhal at a business meeting - both have MBAs from 
Cornell University - and got him interested in the idea. A short time later, 
Simply Audiobooks was born. 

"We started the company in May 2003 with $700,000 in initial capital from 
investors," says Singhal, Neville's co-founder and the company's chairman and 
chief marketing officer.

Now, just more than four years later, it has become one of North America's 
biggest suppliers of recorded books. Last year, sales topped $7 million. "Our 
forecast is that we'll be just shy of $10 million next year," says Singhal.

How does it work? Customers pay monthly fees for unlimited rental, ranging from 
$15 for one book at a time with a 12-month prepaid subscription to $41 for four 
books. Alternatively, they can download audiobooks from the company's website 
to a computer and transfer them to a digital music player. 

In North America, the company pays no licensing fees for the content other than 
the price of the audiobook. However, for some publishers they pay for "library" 
copies that are usually between 50 per cent and 100 per cent more expensive 
than regular consumer copies. 

In the U.K., they have to pay licensing fees to the authors' and the narrators' 
unions, but not to the publishers themselves.

Simply Audiobooks offers a choice of 12,000 titles to rent and about 22,000 to 
buy at its website. In contrast, bookstores such as Chapters and Indigo carry 
only 200 to 300 audiobook titles for sale, with no rental privileges.

A year ago, Simply Audiobooks bought a downtown Toronto store at 350 Bay St. 
(previously called Spoken Word), where Neville used to rent audiobooks as a 
customer. The store was recently renovated and reopened under the Simply 
Audiobooks name. Former owner James Axworthy is now working hard to open 
another store later this year in New York's financial district at 46th St. near 
Madison Ave., close to the commuter traffic at Grand Central Station.

Business has a strong appeal in the downtown store. Motivational authors such 
as Stephen Covey and Dale Carnegie are featured in the entrance as customers 
walk in.

There's also a full range of business bestsellers, such as The Age of 
Turbulence by Alan Greenspan and Blink: The Power of Thinking Without Thinking 
by Malcolm Gladwell.

Simply Audiobooks is going through an exercise of defining what it is and where 
it's going.

"What we want to accomplish as a company is to be the leading audiobook 
retailer, online or off," says Singhal. 

"We don't want to take on Barnes & Noble or Amazon. We're thinking about Random 
House, Talking Book World, Audible and Play Away."

But one problem it faces is raising awareness. Many potential customers think 
audiobooks are just for the visually impaired.

Surveys show that 50 per cent of people in Canada and the United States don't 
know what an audiobook is - and 80 per cent have not listened to one in the 
past year.

Another potential hurdle is with the business model itself. 

Currently Apple's iPod is the dominant music player and the company has its own 
store, iTunes, which carries audiobooks under an exclusive deal with Audible 
Inc., based in Newark, N.J. 

Audible, which trades on the Nasdaq Stock Market, had sales last year of $82.2 
million (U.S.). This month, it announced a monthly $9.95 download subscription 
service for audiobooks with Harlequin Enterprises Ltd., owned by Toronto Star 
owner Torstar Corp.

In order to transfer content to their iPod, Simply Audiobooks customers have to 
use CDs or burn their own CDs first. This is slower and costlier than going 
directly from a computer to an iPod. 

Still, downloading is the way of the future, a trend that be can't be ignored. 

"We're planning to run a campaign in the store, offering to help people 
download audiobooks on to their MP3 players," says Singhal. "We'll also offer 
free downloads, so you can test it."

Downloading audiobooks is growing dramatically, making up about 10 per cent of 
the market, he says. But, he adds, "It will be 10 years before CDs go below 50 
per cent of the market. That will happen only when auto makers switch over to 
hard drive (audio players)."

Based in Oakville, Simply Audiobooks has 50 employees in Canada, the United 
States and Britain. 

Last year, the company was sixth on Profit magazine's Hot 50 list of emerging 
growth companies. Now bigger with a slower growth rate, it's 36th on this 
year's list.


http://www.thestar.com/Business/article/269013
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