Good morning everyone,
This is for users of Google Assistant, Amazon's VoiceView and
Netflix. Recently we began not
having Netflix work with Google Assistant or Voiceview. We're able to use it
with Alexa but Google
Assistant or VoiceView will not access the Netflix screen contents as they
have done in the past. This
began happening earlier this week before and since our issue with the loss
of video on our tv last
Thursday. We want to know if others have experienced the same behavior with
Netflix and these two
screen readers. If Netflix released an update and failed to test it
thoroughly with these two screen
readers this is shameful considering that Netflix was a 2022 Jacob Bolotin
Award recipient during the
National Federation of the Blind's 2022 National Convention. My hope is that
the problem will clear up
on its own. If not I'll be in touch with Amazon, hopefully Google and
Netflix accessibility departments to
make them aware of this issue so they can troubleshoot it. If Netflix wants
to keep a good reputation
among the blind where its accessibility is concerned they had better get on
top of this one! All the best
for a great weekend.
Peter Donahue
