I¹m working with the staff to make sure we clarify the process here. We¹ll send a message to the list and also make it very clear on the volunteer page. Thanks for pointing out the confusion. Lisa From: siss52 <siss52@xxxxxxxxxxx> Reply-To: <bksvol-discuss@xxxxxxxxxxxxx> Date: Tue, 05 Jun 2007 14:20:05 -0500 To: <bksvol-discuss@xxxxxxxxxxxxx> Subject: [bksvol-discuss] Re: who does what Lisa, Just to make sure I understand this correctly: We are not to download books from the collection, fix the errors, and resubmit them as BSO books. If we wwant to do a BSO, we are to rescan it. Am I interpreting this correctly? Sue S. ----- Original Message ----- From: Lisa Friendly <mailto:lisaf@xxxxxxxxxxxx> To: bksvol-discuss@xxxxxxxxxxxxx Sent: Tuesday, June 05, 2007 11:39 AM Subject: [bksvol-discuss] Re: who does what Hi Elizabeth and everyone, I¹m managing Bookshare. John Glass does customer support, Claire O¹Brien approves books. The entire Bookshare team makes the technical decisions about how to process books, under my direction. For decisions which will impact the volunteers, we should definitely let you know and if we forgot to do that in this case, we¹re going to remedy that right away. That¹s why we need all of you, to keep us on our toes. We do consult with the volunteers on certain issues, sometimes a smaller group who help us with these decisions. Let me know what else I can clear up. I don¹t want Bookshare to feel like a black box. Lisa From: "E." <thoth93@xxxxxxxxxxxxx> Reply-To: <bksvol-discuss@xxxxxxxxxxxxx> Date: Tue, 05 Jun 2007 11:59:05 -0400 To: <bksvol-discuss@xxxxxxxxxxxxx> Subject: [bksvol-discuss] who does what I am confused. Who is on staff now that Jennifer has left? Is John still on staff? Who on staff does what? Who is making the decisions about different issues? I am just confused. E. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.