Sue, Do you have a sighted friend, who could watch you try to upload the file, and help you determine what's happening? It might only take someone a few minutes to solve the mystery for you, and then you'll know what to do in the future. I hope you can find a person who can take a quick look, because I understand how frustrating it is to do everything you know to do, and still run into a problem. Paula To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.