Thanks, Melissa. I hate to give in to a computer, but I guess I will. Your rtf. suggestion was funny because I once couldn't get past entering the file name, which turned out to be the wrong file and a .doc. It took me five minutes and several tries to figure it out! JL Clark whoschu@xxxxxxxxx 503 320 3052 16792 SE Knoll Ct Milwaukie, OR 97267 ________________________________ From: Melissa Smith <mdsmith25@xxxxxxxx> To: bksvol-discuss@xxxxxxxxxxxxx Sent: Sun, February 13, 2011 9:10:04 AM Subject: [bksvol-discuss] Re: trouble checking in I would either email webmaster@xxxxxxxxxxxxx or volunteer@xxxxxxxxxxxxx and tell them what your problem is. I'm sure they can fix it, and would appreciate knowing that there is an issue. Your file is saved as an .rtf, right? Of course, I would think it would fail when you first uploaded it, not after you had filled out all the information. Melissa Smith On 2/13/2011 7:26 AM, jlc wrote: > I've been trying for 24 hours to check in a particular book, without success. >In the meantime, I was able to immediately check in a different book. > > My question is, can there be something wrong with a particular file to cause >this situation. I can get through all the steps, but after I hit the send >button >(or whatever it's labeled), I get kicked back to the original check in page >with >the file name blank, but the comment box still has comments in it. Any ideas? > > Thanks, > Julie To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.