I think that is supposed to be the case, but I also think that whoever
is on the staff who is supposed to attend to that matter tends to forget.
On 8/11/2018 3:22 AM, Cindy Rosenthal wrote:
I thought staff released holds that stayed on the checkout queue for a certain number of weeks without being picked up; is that no longer the case?
Cindy
On Fri, Aug 10, 2018 at 12:10 PM, Deborah Murray <dmarc-noreply@xxxxxxxxxxxxx <mailto:dmarc-noreply@xxxxxxxxxxxxx>> wrote:
Hi Melissa,
There are actually only four books with holds right now—three are
being held for a specific proofer and one is being held for staff.
The only way to release a book is to write to staff and ask for
the hold to be removed. Mostly, they won’t remove a hold unless
you’re the one who put the hold on in the first place.
Sometimes staff removes holds that have languished for weeks and
the proofer hasn’t picked it up.
Of course you “can” download a book with a hold—there is nothing
physically preventing you from doing that. The real issue is
“should” you download a book with a hold, and the anser is “NO”.
There is a reason for the holds and the hold needs to be honored.
Deborah
*From:*bksvol-discuss-bounce@xxxxxxxxxxxxx
<mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx>
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx
<mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx>] *On Behalf Of
*Melissa R Green
*Sent:* Friday, August 10, 2018 12:18 PM
*To:* bksvol-discuss@xxxxxxxxxxxxx
<mailto:bksvol-discuss@xxxxxxxxxxxxx>
*Subject:* [bksvol-discuss] the check out cue.
Hi.
I was looking at the check out cue. There are lots of books on
hold for people, and it goes back a long way. I am wondering if
there is a way to release the holds or to get an updated list. I
ask because I was able to download a book that was on hold for
someone else. When I realized this, I put it back into the cue,
and the date was somewhere in December or January. Just thought
that I would bring this up.
Best,
Melissa R. Green And Pj
"Listen to God with a broken heart. He is not only the doctor who
mends it, but also the father who wipes away the tears."
--
I
