[bksvol-discuss] Re: still having trouble installing 3600
- From: "Jackie McBride" <abletec@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Wed, 26 Nov 2008 11:26:17 -0700
Bud, go into control panel > scanners & cameras & see what you've got
there. For whatever reason, u may need to use wia as opposed to twain
drivers--I've seen this behavior b4.
On 11/26/08, Bud Schwab <budschwab@xxxxxxxxxxx> wrote:
> Hi to Lary and Mary and all you good guys who answered my plea. I
> tried everything again and still have the same results. Let me tell
> you briefly what I did. In the start menu I found uninstall for
> plustic 3600 and uninstalled it. Then I rebooted. Actually I had the
> scanner plugged in and connected while uninstallling, is this wrong?
> Then I clicked on the driver download and it opened up to about 20
> files, one of which was install.exe which I entered on. Then it
> seemed to go through the usual process of installing with the only
> question of where I wanted it to be installed to. Then it asked if I
> wanted to reboot and I clicked on it and it rebooted. Now it looks
> like the files are all there but when I go into k1000 and look where
> scanners are listed it says plustec 3600 twain and arrowing doesn't
> bring up any other choices. If I press the scanner key it says it
> can't detect a scanner. Any thoughts? Apparently I'm doing
> something wrong but can't figure it out. Sorry for the length of
> this but I wanted it to be clear on all the steps I took.
> Thanks for bearing with me.
>
>
> Bud Schwab
> W 6 Z Y P
> Malibu, California
>
>
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Jackie McBride
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