I can't even find any a circumflex in my rtf file. Either this Bob is making it up, or editing in rtf is totally pointless, and I might as well give up validating altogether, as I appear to be completely wasting my time. I have gotten a lot of pleasure from validating for Bookshare over the last 3 or 4 years, whatever it is, but how the hell can I fix things I can't even find? First I spend a lot of time working on a book that was a duplicate submission, and now these stupid smart quotes, whatever that is. I'm very frustrated!!!!!! Tracy To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.