Hi Julie, I'm not sure that it's possible, but I'll check. Until then and even after then, save your work! Thanks, Marissa -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Julie Morales Sent: Thursday, December 02, 2004 4:31 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: returned to step one page Hi, Marissa. I know this is beyond your control, but would it not be possible, when a book has to be bounced back, to at least keep the validated version intact so all the editing that did take place isn't lost? This has never happened to me, but I know it has to be frustrating for those to whom it does happen. Take care. Julie Morales Email and Windows/MSN Messenger: inlovewithchrist@xxxxxxxxxxxxx When God puts a tear in your eye, it is because He wants to put a rainbow in your heart. ----- Original Message ----- From: Marissa Mika <mailto:Marissa.M@xxxxxxxxxxxx> To: bksvol-discuss@xxxxxxxxxxxxx Sent: Thursday, December 02, 2004 9:42 AM Subject: [bksvol-discuss] Re: returned to step one page Hi Tiffany, You are correct. When the books are bounced back to the validation cue, it is the original copy of the file. I don't particularly like this policy, but it's essentially beyond my control to change it at present. So you don't lose your validation work or credit, I suggest keeping a saved copy of the books you validate on your hard-drive until you get the official approval notice. I know it would be ideal if a note could be sent out when a book bounces back to the approval cue. I'll talk to the engineers and see what we can do. Best, Marissa -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Tiffany H. Jessen Sent: Thursday, December 02, 2004 2:26 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] returned to step one page Hello. On the step one page tonight, I found a few books which have already been validated and approved, but they say they were bounced back to the step one page for different reasons, checking page breaks, copyright information, etc. My question is, when it's bounced back to the step one page, is that copy the original file again, or the already validated once cleaned-up copy? I would really hope it to be the second, but they're appearing back in their original formats, so I'm left to assume the second. Tiffany