Well actually, delete them or repair them, depending on the case. If you find /'// for example, that must be likely be a 'I'll'. So be careful. Search for the junk chars, and take whatever action is appropriate in each instance. Guido Guido D. Corona IBM Accessibility Center, Austin Tx. IBM Research, Phone: (512) 838-9735 Email: guidoc@xxxxxxxxxxx Visit my weekly Accessibility WebLog at: http://www-3.ibm.com/able/weblog/corona_weblog.html "Mary Otten" <maryotten@xxxxxxxxxxxxx> Sent by: bksvol-discuss-bounce@xxxxxxxxxxxxx 06/17/2004 09:24 PM Please respond to bksvol-discuss To "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx> cc Subject [bksvol-discuss] Re: quality and compairisons Shelly, Junk characters are always junk characters. Even if they were part of a picture, they're not now, and they won't be on bookshare. so please delete them whenever and whereever you find them. mary