BlankYeah, Lissi and I have five books so far that I've tried to submit multiple times and get the same message Dornetta described after going through the entire submission process. They're all short children's books. I sent Madeleine the files, and heard that Support was working on it, but that was a few months ago. Haven't heard from Support in months and haven't retried submitting any of them recently. Are those books particularly short? I generally don't have trouble submitting, except with those very short books. The first four were poetry, so I thought that might have something to do with the trouble. But then the fifth one was just straight text, so that idea was out the window. Evan ----- Original Message ----- From: Christina To: bksvol-discuss@xxxxxxxxxxxxx Sent: Sunday, April 21, 2013 10:43 PM Subject: [bksvol-discuss] Re: problems with submitting? Hi. I've submitted a few books recently but I've been unable to submit a particular book for about a week and a half. The error message tells me that "Bookshare staff has been notified." I didn't hear back from them so I e-mailed them this week. Christina From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Dornetta Sent: Sunday, April 21, 2013 10:27 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] problems with submitting? Hey guys; Is any one having trouble submitting this weekend? This time I was able to get through the entire submission process but my end result was: Warning There was a problem processing your book submission. Our support staff has been notified. This has been going on all weekend. The other thing was when I tried to renew a book, the renew link wouldn't "work" and that took approximately 20 minutes of me clicking and clicking the renew link without getting any results. Finally, I had my son go on the net from his phone and renew the book...SMH...GEESH! What in the world is going on with the site? Netta "Until lions tell their tale, the story of the hunt will always glorify the hunter."-African Proverb