I had a similar nasty problem when I was forced to take a class on Windows
NT. I only had access to my textbook online, and it was lousy access at
that. Microsoft thought it was good enough of course. Everything about
accessing the page was nearly impossible and then I had the password
problem and noone could help me. Yes, that's right, the Microsoft
department assigned the task of giving me access to that book from their
servers couldn't help me. They just insisted there was no problem. I
eventually did stumble accross the solution of finding and deleting all
password files on the computer, but it took me forever to figure out what
had happened, especially since I didn't normally let anything remember
passwords for me. I am really sure I did try to delete what was already in
the field and it didn't work, but maybe that was only true in that
particular old situation. I really thought that someone had given
directions for fixing that problem, so that is why I didn't try to help
with it. I would have to do some investigation to learn the proper way of
removing passwords. My method was to use the command line to delete the
files holding the passwords not some other generally accepted method, and
it was certainly not done in Windows Xp. :-)
Anyway, I got a D in that stupid class and I was completely traumatized by
it, since i didn't get grades like that before. The stupid computer I was
supposed to use didn't work well, I didn't get the correct version of JAWS
until too late, the network admin at the school wouldn't allow NT computers
on "his" network so I couldn't use the Internet while in the class thus
giving me no access to my book in class, and I don't remember what else was
terrible about it. I'll never forget about the password problem, though.
And If anyone wants a reason to hate publishers I have another similar
story to tell. :-)
Sarah Van Oosterwijck
Assistive Technology Trainer
http://home.earthlink.net/~netentity
