Jill, Try going to you're my Account page then clicking on the Email link. It's under the section for changing personal data, so this should probably be where you do it. Gerald _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jill O'Connell Sent: Monday, May 01, 2006 12:24 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] ot chaange in service provider Will someone please tell me how to change my user I.D. in Bookshare. (not my password)