[bksvol-discuss] Re: o-t a kurzweil question/problem the rest of the story
- From: "Mayrie ReNae" <mayrierenae@xxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Thu, 4 Aug 2011 14:36:55 -0700
Hi Bob,
Except for one thing. My problem with opening rtf files didn't go away
until I actually was using Microsoft Security Essentials. So, it's not the
problem. Because since I started using it, I've had no problems and before
that, I was having problems.
Let me guess, the folks at K1000 told you the problem had to do with your
virus protection program? They say that about anything they can't explain,
at least that's what I've observed.
Anyway, as long as you found a solution, I'm very glad for you!
Mayrie
_____
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Bob W
Sent: Thursday, August 04, 2011 11:11 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] o-t a kurzweil question/problem the rest of the
story
Thanks to Mayrie, Gary and Barbra for their responses to my problem opening
.rtf files in Kurzweil v12.04.
It turns out that the culprit is not Kurzweil but microsoft security
essentials.
I still haven't been able to find the problem, but from now on, if I want to
open an .rtf file I will have to go turn off security essentials.
And, as Paul Harvey used to say, "that's the rest of the story."
Bob
----- Original Message -----
From: Bob W <mailto:rwiley45@xxxxxxxxxxx>
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Tuesday, August 02, 2011 3:46 PM
Subject: [bksvol-discuss] o-t a kurzweil question/problem
Ever since I went to the latest build of version 12 of Kurzie I have not
been able to open .rtf books successfully. It gets to page 43 and flashes
one of those really helpful messages "an error occured while opening the
document."
I'm not trying to solve the problem--I have an excellent work around thanks
to Mayrie--I just want to know if it's just my system, or are others having
the same problem? Of course if you have a quick fix I wouldn't mind trying
it.
Thanks,
Bob
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