HI Bob, You know what, that is totally weird. Because, I had that problem with version 11.0something, and now that I'm using version 12, it's gone. What's with that? I haven't had to use that workaround for weeks now. Very strange that I didn't always have it in version 11, and don't in version 12, but that you didn't have it with a previous version and do now. Fun trying to duplicate that for bug fixers to work on huh? Hope they fix it for you. Mayrie _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Bob W Sent: Tuesday, August 02, 2011 1:46 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] o-t a kurzweil question/problem Ever since I went to the latest build of version 12 of Kurzie I have not been able to open .rtf books successfully. It gets to page 43 and flashes one of those really helpful messages "an error occured while opening the document." I'm not trying to solve the problem--I have an excellent work around thanks to Mayrie--I just want to know if it's just my system, or are others having the same problem? Of course if you have a quick fix I wouldn't mind trying it. Thanks, Bob