I hope one of you computer experts can help me with this; as far as I know, this subject has not been discussed before but it isn't my first experience. I downloaded The Golden One by Elizabeth Peters but when I tried to open it in Kurzweil, I was told there were" no folders within this folder." However, if I proceed to delete the folder it indicates there is a folder present. I have tried this twice now with the same result. Has anyone else had this problem; if so what did you do about it? I am using JAWS 7 and Kurzweil 10.5, and as I said this isn't the first time I have had this happen. If I try to open the file in Windows Explorer to unzip it there, I get a beep and it won't do it. I would be happy to release this book for someone else to try it.