Shelly, this is probly 2 simplistic, but have u made sure there's no packing materials sticking in there? Otherwise, I am concerned this scanner may be defective. On 9/12/09, Shelley L. Rhodes <guidinggolden@xxxxxxxxx> wrote: > yep, downloaded the latest driver, which included the patch. > > It warms up fine, it is sticking on its way back from finishing a scan. > > ----- Original Message ----- > From: "Jackie McBride" <abletec@xxxxxxxxx> > To: <bksvol-discuss@xxxxxxxxxxxxx> > Sent: Saturday, September 12, 2009 3:30 PM > Subject: [bksvol-discuss] Re: new scanner has arrived help! > > >> Shelly, did u download & install the warmup.exe patch? >> >> On 9/12/09, Shelley L. Rhodes <guidinggolden@xxxxxxxxx> wrote: >>> Thank you for these. >>> >>> I did all of these, but... I encountered a problem. >>> >>> The lamp seems to get stuck near the end of its cycle, it just won't go >>> any >>> farther and it sounds like it shouldn't be doing that. >>> >>> I know someone else had that problem and they contacted the company and >>> it >>> was resolved. >>> >>> Smile. >>> >>> But I did what he said, and it does work well, just need to work on the >>> frozen lamp thing, smile. >>> >>> >>> ----- Original Message ----- >>> From: "Larry Lumpkin" <llumpkin@xxxxxxxxxxxxx> >>> To: <bksvol-discuss@xxxxxxxxxxxxx> >>> Sent: Thursday, September 10, 2009 10:52 PM >>> Subject: [bksvol-discuss] Re: new scanner has arrived help! >>> >>> >>>> Here are the instructions straight from Nick. >>>> >>>> >>>> " 1. Download OpticBook's drivers from the <plustek.com> site, as they >>>> are >>>> text-based and easier for We Blind user's to run than the 2 discs full >>>> of >>>> unnecessary >>>> software which ship with the unit. >>>> 2. Uninstall any current scanner software, and immediately thereafter, >>>> or >>>> at least after the next "reboot" use (shift_del) on "windows\twain_32" >>>> folder and >>>> subsidiary folders so it won't leave Windoes confused, don't worry the >>>> folder will be recreated during installation of OpticBook 3600 software. >>>> 3. Unlock scanner head lock located behind front right foot of scanner, >>>> front being book edge, rear being top's hinges. Plug scanner into USB II >>>> port on >>>> computer, and power and power-up the scanner. >>>> 4. Install software. >>>> 5. DO NOT REMOVE "Option Express OpticBook manager from StartUp group >>>> under >>>> any circumstances. >>>> 6. Have trustworthy sighted person access "task Tray.OpticBook Action >>>> Express.utilities" and advance scanner light on durration slider as far >>>> as >>>> it will go (15 >>>> minutes or... >>>> 7. >>>> Run "program files\kurzweil educational systems\diags\scanconf.exe" set >>>> all >>>> "ADF" related parameters including "Full Duplex" to "off/disabled", >>>> "Native >>>> Scan" to "on/enabled", "Hold Scanner" to "never" and, "Fast Cancel" to >>>> "enabled". Finally, "click" on "Done". >>>> 8. Make sure "WIA" scanner driver is selected in Kurzweil 1000.scanner >>>> settings.scanner source" (alt_t s alt_s) make sure "WIA" OpticBook >>>> Driver, >>>> is >>>> selected, then, "OK" and Save Settings in Default Settings file, (alt_t >>>> v) >>>> and "enter" >>>> 9. Try a scan." >>>> >>>> -----Original Message----- >>>> From: bksvol-discuss-bounce@xxxxxxxxxxxxx >>>> [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Shelley L. >>>> Rhodes >>>> Sent: Thursday, September 10, 2009 9:07 PM >>>> To: bksvol-discuss@xxxxxxxxxxxxx >>>> Subject: [bksvol-discuss] new scanner has arrived help! >>>> >>>> O.k. guys, it has arrived, now... where do I put the drivers, when i >>>> find >>>> them. is there a particular folder where they need to go? >>>> >>>> You can tell I don't do this that often. >>>> >>>> Shelley L. Rhodes, M.A., VRT >>>> And Guinevere: retired Guide Dog >>>> guidinggolden@xxxxxxxxx >>>> Guide Dogs for the Blind >>>> Alumni Association >>>> www.guidedogs.com >>>> >>>> America has been called a melting pot, but it seems better to call it a >>>> mosaic, for in it each nation, people or race which has come to its >>>> shores >>>> has been privileged to keep its individuality, contributing at the same >>>> time >>>> its share to the unified pattern of a new nation. -King Baudouin of >>>> Belgium >>>> (1930-1993) >>>> >>>> To unsubscribe from this list send a blank Email to >>>> bksvol-discuss-request@xxxxxxxxxxxxx >>>> put the word 'unsubscribe' by itself in the subject line. To get a list >>>> of >>>> available commands, put the word 'help' by itself in the subject line. >>>> >>>> To unsubscribe from this list send a blank Email to >>>> bksvol-discuss-request@xxxxxxxxxxxxx >>>> put the word 'unsubscribe' by itself in the subject line. To get a list >>>> of available commands, put the word 'help' by itself in the subject >>>> line. >>>> >>> >>> To unsubscribe from this list send a blank Email to >>> bksvol-discuss-request@xxxxxxxxxxxxx >>> put the word 'unsubscribe' by itself in the subject line. To get a list >>> of >>> available commands, put the word 'help' by itself in the subject line. >>> >>> >> >> >> -- >> Change the world--1 deed at a time >> Jackie McBride >> Check out my homepage at: >> www.abletec.serverheaven.net >> & please join my fight against breast cancer >> <http://teamacs.acsevents.org/site/TR?px=1790196&pg=personal&fr_id=3489> >> To unsubscribe from this list send a blank Email to >> bksvol-discuss-request@xxxxxxxxxxxxx >> put the word 'unsubscribe' by itself in the subject line. To get a list >> of available commands, put the word 'help' by itself in the subject line. >> > > To unsubscribe from this list send a blank Email to > bksvol-discuss-request@xxxxxxxxxxxxx > put the word 'unsubscribe' by itself in the subject line. To get a list of > available commands, put the word 'help' by itself in the subject line. > > -- Change the world--1 deed at a time Jackie McBride Check out my homepage at: www.abletec.serverheaven.net & please join my fight against breast cancer <http://teamacs.acsevents.org/site/TR?px=1790196&pg=personal&fr_id=3489> To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.