Hi, I am most disappointed that when someone submits poetry, no matter how good of a job they do to get it correct, the software mangles it. Formatting is important with poetry. That's why I read poetry from Web braille. And I'm sad that we have so many mangled poetry books on Bookshare. Jim James D Homme, Usability Engineering, Highmark Inc., james.homme@xxxxxxxxxxxx, 412-544-1810 "The difference between those who get what they wish for and those who don't is action. Therefore, every action you take is a complete success,regardless of the results." -- Jerrold Mundis Highmark internal only: For usability and accessibility: http://highwire.highmark.com/sites/iwov/hwt093/ To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.