Hey everybody, I fixed my problem! The tech guy at Kurzweil happened to mention to me the other day that all k1k settings were in windows/application data. So after emptying temp and temporary internet files and clearing cookies I went in there and found a folder called kesi. In there I found a whole pile of files with "Bookshare" in the names. I sent the whole lot to the recycle bin, thinking that if I deleted something essential to the interface I could go fetch it from there and put it back where it belonged. But lo and behold, it worked! I'm now seeing the whole collection, and can download more books. Oh brother, just what I need--more books! <lol> Kellie