Hi Gail, Have the drivers for the scanner been installed on Vista and are they the most current version? Right now, it sounds like a driver issue. ----- Original Message ----- From: "gail johnson" <mama-gail@xxxxxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Wednesday, March 19, 2008 6:21 AM Subject: [bksvol-discuss] kurzweil 11 My Kurzweil 11 will not recognize my scanner. It did so on xp. How do I fix this on vista or do I have to reinstall the program? Thanks. -- Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.