Hi Angel, I’m still confused about what your computer is doing with the pages, sorry. Try holding down the alt key and hit V, then hit N. Does it help? The V is for view and n is for normal. The instructions you have are from me. I’ll try to figure out what you need and get back to you. Marty From: angel Sent: Sunday, December 30, 2012 3:57 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: instructions on reference guide that i reseaved from the list Ok let me be spacific if u all dont understand. I am running jaws 13, windows 7, and ms word 2007. An the problem that I am having is the page down key will go down to the next page. But I cant see what is on the page. it moves straight to the next page. An then I end up using my arrow keys an I have to press them multiple times for text to show. An that is what I am trying to figure out how to fix that problem with my USB numpad. From: Dornetta Sent: Sunday, December 30, 2012 3:14 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: instructions on reference guide that i reseaved from the list Angel; I am rather confused. What is your exact question and what do you mean "getting JAWS to figure out if there is anything on that page?" As far as the off-list guide is concerned, we need to know what editing program you are using--MS Word, etc? Netta "Just because you are blind does not mean you lack vision"-Stevie Wonder