Oh, yes, this does help!!! Thank you, Robert!!! This list is something else. All one has to do is ask, and someone will have an answer. (big smile) And by the way, I downloaded a free file opener so now I can open excel files. My computer showed me that option. My opinion of it (my PC) as far as street smarts goes went way up!!!! And thanks for telling me about the caps lock. I hate that. It looks like someone is shouting!!! Sue S. ----- Original Message ----- From: Bob W To: bksvol-discuss@xxxxxxxxxxxxx Sent: Monday, January 10, 2011 8:51 PM Subject: [bksvol-discuss] Re: help!!! Hi Sue. Firstly, your caps lock is on--no big deal but it sure does read funny! I'm going to assume that you are using outlook express. Since you don't have ms excel on your computer, it's probably a good guess that you don't have ms outlook either. There are a couple of ways you could handle this. You could open your survey in whatever program you used to answer it. Then copy the entire thing to your clipboard with control plus a to select the whole survey, and control+c. Open a message to Scott, and paste the clipboard directly in the message with control + v. Secondly, you could create a new message to Scott, press alt+i to get to the insert menu. Arrow down to insert file as attachment and press enter. This strange open dialog will come up. Find your attachment in the dialog and press enter on the insert button. Any more problems, let us know. Hope this helps. Bob ----- Original Message ----- From: Sue Stevens To: bksvol-discuss@xxxxxxxxxxxxx Sent: Monday, January 10, 2011 7:27 PM Subject: [bksvol-discuss] help!!! hI fOLKS, i SAVED THAT SURVEY TO "MY DOCUMENTS" FOLDER SO i COULD FILL IT OUT BECAUSE i DIDN'T SEEM TO BE ABLE TO DO IT IN MY INBOX. wELL, i HAVE IT FILLED OUT, AND NOW WHEN i TRY AND SEND IT TO sCOTT, i GET THIS STUFF ABOUT "THE MESSAGE IS READY TO SEND WITH THE ATTACHED FILE OR LINK, ETC., AND ALL i CAN SEND IS THE MESSAGE. sO HOW TO i GET THAT BLANKETY-BLANK ATTACHMENT SENT? tHANKS, sUE s. ------------------------------------------------------------------------------ No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1191 / Virus Database: 1435/3371 - Release Date: 01/10/11