Kurzweil can normally open the BKS file. I always use the DAISY file that way because I don't like exploding BKS files in to multiple files per book, which can make a mess of a folder and is far more annoying to look through for the file with the correct extention. It sounds like there is more of a problem than improper setup although that seems to be part of the problem. Sarah Van Oosterwijck http://home.earthlink.net/~netentity ----- Original Message ----- From: Peter Scialli To: bksvol-discuss@xxxxxxxxxxxxx Cc: Janice Carter Sent: Thursday, March 03, 2005 7:31 AM Subject: [bksvol-discuss] Re: have a little problem Robert, Sorry, but I have no record of you asking this question in the Support archives. Are you trying to use Kurzweil to open a BKS file that's on your hard drive? If so, that won't work. What happens if you use the Online feature in Kurzweil to retrieve and open the book? Does that work? If you just click or hit Enter on an XML file, Windows will bring up Explorer by default. You'll have to use the Open With Application command from the context menu if you want it to open some other way. Also, the proper way to open a DAISY book in Kurzweil, if the book is unpacked, is to use Kurzweil's Open function to open the file with the .OPF extension. If you want Victor Reader to open the book, you should have the full book, all four files for DAISY, in the same directory, and once you launch Victor, it will pick them up via its Bookshelf function. If you can be specific about how you want to read the books, I can be specific about how to go about doing it. ________________________ Peter M. Scialli, Ph.D. Associate, Technical Projects, Bookshare.org www.bookshare.org A Project of The Benetech Initiative - Technology Serving Humanity peter @benetech.org www.benetech.org ----- Original Message ----- From: robert tweedy To: bksvol-discuss@xxxxxxxxxxxxx Sent: Wednesday, March 02, 2005 6:38 PM Subject: [bksvol-discuss] have a little problem I just downloaded some new books and kurzweil can't openthem because it doesn't reconize the format, when i try the bookshare unpack it opens but after bring up victor reader it cqancels the action in internet exployer. Now the files are there and it reconizes XML in the extention but it just don't wan to open it in kurzweil, just started having this problem today, any ideas, I can write support but have written them in the past but they never answer back.