[bksvol-discuss] Re: checkout and download problem
- From: "Deborah Murray" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "blinkeeblink@xxxxxxxxx" for DMARC)
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Thu, 8 Jan 2015 21:14:54 -0500
Hi Sue,
I've noticed that Jaws sometimes isn't really focused on the link you think it
is. When I have to use the applications key (or shift F10) I tab away from the
download link and then back to it. That seems to ensure that the link I want is
in focus.
And if the link isn't in focus you won't see the "save target as" option. Does
that make sense?
Now use your applications key and arrow down through the options and you should
see "save target as" and you can finish your download.
I hope that's better... but ask again if it isn't!
Deborah
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Stevens
Sent: Thursday, January 08, 2015 9:04 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: checkout and download problem
Hi Deboorah,
You see, I am unable to get to that dialogue with open, etc., so I’m interested
in your second workaround. I do have the application key on my computer. Do I
press download before using it? My cursor stays on download even if I press
download. So do I just put my cursor on download and then press that key? I
don’t see “save target as” but I see “save background as”.
Thanks, I hope you are still on your computer. (smile)
Sue
From: mailto:dmarc-noreply@xxxxxxxxxxxxx
Sent: Thursday, January 08, 2015 7:36 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: checkout and download problem
Hi Sue,
This happens to me every once in a while and I can't figure out why--just when
I get used to it the computer goes back to presenting me with the information
bar like I expect.
Anyway... workarounds.
Working with the dialogue that is asking if you want to open or save, press
your right arrow twice to get to the "save" split button, then down arrow once
to the "save as" button, press space and then proceed as usual to download your
file.
Or, you can bypass this dialogue box by pressing the context/applications key
on the keyboard (if you have one) or use shift plus F10 when focused on the
download link. Down arrow to "save target as" and press "enter" and you should
get the download window you're used to.
Deborah
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Stevens
Sent: Thursday, January 08, 2015 5:38 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] checkout and download problem
Hi all,
My computer has developed a problem and I am stumped. I can neither check out
books from the checkout queue, nor download books to read. I have a Windows 7
computer with Jaws 15 and Internet Explorer 11.
Here is what happens. When I choose either checkout or download, I am taken to
the screen that says “view downloads”. Normally I would be taken to a list that
says open, save, save as so I can choose save as.
I have tried deleting my browser history and cache, but that didn’t fix the
problem. Any suggestions as to what I might try in order to fix this problem?
Thanks in advance for any help.
Sue S.
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