Grace, try sending a note to K1K support at support@xxxxxxxxxxxxxxxx Sometimes they're able to recover these files. My best suggestion is to wait till they respond before you decide to redo your work. Pratik From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Silvara Sent: Friday, February 22, 2008 12:08 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: can't open a book in K1000 This never happened to me before. Are you telling me that all my work is lost? This is terrible. I guess this means I will have to do back ups as I scan and clean it up. ***** Grace who is very unhappy. Please sponsor me in the march for independence, Walk for Opportunity in Dallas Texas. Any amount will help, no matter how small. Proceeds benefit the National Federation of the Blind Jernigan institute. http://nfb.convio.net/site/TR/Events/General?px=1095161 <http://nfb.convio.net/site/TR/Events/General?px=1095161&pg=personal&fr_id=1 040> &pg=personal&fr_id=1040 ----- Original Message ----- From: Bud Schwab <mailto:budschwab@xxxxxxxxxxx> To: bksvol-discuss@xxxxxxxxxxxxx Sent: Friday, February 22, 2008 12:02 PM Subject: [bksvol-discuss] Re: can't open a book Hi Grace, Join the group. I've had that happen and so have several others, but never have found any solution to it. Nobody seems to know the cause or cure to it. I have spent hours and days on a book just to lose it at the last minute in that way. I'll be watching the mail to see if anybody can come up with a cure for it. Bud Hi Everyone: I hope someone has a solution for me. I scanned a book in K1000, cleaned it up, read it through and am ready to submit and I can't open the file. It says an error occurred. It's still in kes format. ***** Grace Please sponsor me in the march for independence, Walk for Opportunity in Dallas Texas. Any amount will help, no matter how small. Proceeds benefit the National Federation of the Blind Jernigan institute. http://nfb.convio.net/site/TR/Events/General?px=1095161 <http://nfb.convio.net/site/TR/Events/General?px=1095161&pg=personal&fr_id=1 040> &pg=personal&fr_id=1040 Bud Schwab W 6 Z Y P Malibu, California