Hi Debra, I would try blanking out the ISBN field since it's optional and can have errors that the system can calculate but people can't unless they know the ISBN formula. Then I would make the short synopsis so ridiculously short that it can't possibly be the issue. Then I would make the filename an old dos-style 8/3 name right off the root directory. And if none of that works, I'd throw my keyboard out the window. After going outside to retrieve it, I would then proceed to write Gustavo a message and send him that book as an attachment and see if he has better luck. <lol> Kellie