[bksvol-discuss] bookshare concerns
- From: "E." <thoth93@xxxxxxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Fri, 14 Apr 2006 03:46:55 -0400
There are a series of often long-standing issues which only bookshare staff
can address. The fact that many of these themes have remained unsolved or
poorly solved for a long time adds to some people's frustration. Some of
these themes have direct affect on subscriptions, renewals, and the
effectiveness of volunteers.
Themes include:
Difficulty of the submit page. This has been reported to me in person
several times and I can tell what they mean. The page is not verbal with
screen readers, delays while uploading leaving one not knowing where one
is, particularly if a novice screen reader user or if not used to the
quirky bookshare interface.
Many folks have told me they have a lot of books on hard disk which they
have had difficulty uploading. "Why pay for a membership when I should be
able to get credits for my fifty books?" is what I heard.
You may find the submit form easy but if others do not, I suggest someone
may want to work on the form. Also perhaps a way of someone sending in
batches of scanned books might be provided. Perhaps cds could be send to
bookshare if they contained many many books.
The volunteers need more accurate lists of what is being validated, what is
being scanned, what is on the wish list and what is in the admin cue. I
personally have books I have worked hours and hours on which are in the
admin cue and have been there for months. Staff needs to know that no
volunteer is validating for the fifty cents a book. Having a book on the
admin cue for months is simply depressing enraging (fill in the blank).
Quality of submission has improved since I joined bookshare. Thank
goodness as there is going to be trouble when someone's first download as a
new member is a book riddled with1 instead of I, die instead of the, and
cornmand, cornputer and so on.
I do not see a link for one person to five a gift of a bookshare membership
to another. Surely if bookshare wants members such a link might be a good
idea.
I hope things improve.
E.
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