Tiff It looks as if BookShare did a system restore which rooled back things to some point prior to Monday night. Hopefully, no submissions or validations fell into the ether because of this; and it appears that the "new books" list is in tact. What caught my attention to this rollback was that, on Monday night, I had received 3 new validation credits which disappeared this morning. I can only assume that this is the result of the same thing that happened to your step 2 listings. Hopefully, whatever the problem the system had yesterday has been cured by this rollback and that nothing was lost in this process.