Really strange! I also do not have open book, but I wondered if the apostrophes disappear if you convert to a file type other than rtf. Usually more than one conversion is a bad thing, but it really isn't that acceptable for the apostrophes to disappear, so maybe converting twice would be better in this case. Of course it probably won't work either, and it would then be necessary to guess every word that might be messed up and find and fix them individually, which would be a lot of work. I also think you should write to tech support about that problem. Sarah Van Oosterwijck http://home.earthlink.net/~netentity