[bksvol-discuss] Re: a problem with downloading books
- From: "Mayrie ReNae" <mayrierenae@xxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Thu, 2 Aug 2012 13:22:37 -0700
Hi Laurie and Sue,
I don't know what screen reader you are using Laurie, but if Jaws, the
options that you are seeing to select things are headings for combo boxes.
To access a combo box using Jaws, sit on the first choice, or where it says
combo box (try both in case one or the other works) and press alt+down arrow
to open the combo box. Down arrow until the selection you want is
highlighted, then press the PC cursor button to leave and close that combo
box. That button is on the far right of the number pad, second up from the
bottom. Once you have made all of the selections that you need to make, look
for something labeled "save changes button" and hit enter.
This is within the preferences section of the my account page.
That's what I see anyway.
Hope that might help.
Mayrie
_____
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Lori Castner
Sent: Thursday, August 02, 2012 1:08 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: a problem with downloading books
Well, Sue, I can't figure this download process at all.
I want to choose .brf format because I read the books on the original
Bookport.
If I don't set preferences, I can't get the book to download.
If I try to set preferences by tabbing across the choices, the first choice
is for refreshable braille with various lengths lines, and that is followed
by MP3 choices which I don't want to use.
I feel very stupid, but I don't understand this, and the old choices worked
fine for me.
I may have to download in daisy format. I don't like it as well because on
the old Bookport I can't hear the names of the books; I don't know why.
So, I share your frustration and disappointment!
Lori C.
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Stevens
Sent: Thursday, August 02, 2012 12:02 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: a problem with downloading books
Well, Ali,I tried to set my download preference, and guess what? I was
thrown to my book history page. They have to undo this. I am a Braille only
user and cannot see all of the choices the way it is now. I wish they were
in a row like they used to be. I guess I will have to stop being a member if
this is not fixed.
Sue S.
From: Ali Al-hajamy <mailto:aalhajamy@xxxxxxxxx>
Sent: Thursday, August 02, 2012 10:52 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: a problem with downloading books
Try going to the book's metadata page by clicking on its title, and, after
the download button, I think, clicking the link that says "set download
preferences". You should be able to set the default to BRF, and from that
point on, the combo box will always be set to BRF, though of course if you
need to download something in DAISY or MP3, you can change it for that
particular book.
On 02-Aug-12 11:31, GMail wrote:
Hi,
I am sending this to support and to the list hoping to help others prevent
having the same issue.
I decided to download some of Rachael Ray's books to see if I could do more
cooking since my wife has to work.
I did a search and found several of them. I selected one and chose brf
format. The download went as expected.
I then chose another book and selected brf. This time when I clicked on the
download button it didn't come up with the filename dialog. Instead it came
up with my history page. It showed that it was preparing the book in MP3
format. I am very certain I did not choose MP3 in the combo box.
I tried to go choose brf again and it still went to the history page showing
it was being prepared for MP3.
I next tried to download another book. I was very careful about choosing
brf and clicked on the download button. It again went to my history page
and it shows that it is now preparing this book for MP3 format also.
You might want to see if you can duplicate this. It is going to cause big
problems for some members if this keeps happening. It is also going to
cause big issues with over loading the servers with MP3 preparation that
people will not then download.
Thanks.
Dan Beaver
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Version: 2012.0.2196 / Virus Database: 2437/5172 - Release Date: 08/02/12
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