Whew! Big Whew I just tried again to check in the book (this time using one of the other titles I saved it under (I hope all the correct things are in it; if not I'm sure I'll hear from Madeleine; I deleted the synopses and ISBN number but changed the publisher, copyright date and number of pages and finally the check-in went through successfully. Now what will re the correct ISBN number and the Hold for Cindy? On Mon, Apr 1, 2013 at 10:58 PM, Valerie Maples <vlmaples@xxxxxxxxxxxxx>wrote: > I know what a pain it is to clear cache, Cindy, but since everyone else's > books are getting in, the problem is more likely in your file or on your > computer, unfortunately. > > Please don't hate the messenger! > > Valerie > > ------------------------------ > *From:* Cindy Rosenthal <grandcyn77@xxxxxxxxx> > *To:* bksvol-discuss@xxxxxxxxxxxxx > *Sent:* Tue, April 2, 2013 12:28:53 AM > *Subject:* [bksvol-discuss] Re: Was able to submit > > I've decided not to clear the cache; too much trouble to get everything > back again, and I'm quite sure it's not the problem, i.e., that the problem > is an engineering one at bookshare > > > On Mon, Apr 1, 2013 at 8:41 PM, Cindy Rosenthal <grandcyn77@xxxxxxxxx>wrote: > >> The first time I did check 2 categories, but after that I left only one. >> I'll try one more time now; if this doesn't work I'll try clearing the >> cache. and then try again. Thanks for the suggestion. >> >> >> >> On Mon, Apr 1, 2013 at 7:04 PM, misha <mishatronics@xxxxxxxxx> wrote: >> >>> Oh wow, I've never had it go all the way back to the upload page, just >>> back to the metadata page. The only problem I've had that someone else >>> hasn't mentioned is checking more than 3 (or is it 4) subject categories. >>> But when I did that, it just went back to the categories page. >>> >>> Oh, have you tried clearing the cache of your browser, especially of >>> cookies. Perhaps the first time you tried to check in the book some bad >>> intermediate file was created by the bookshare web site and you won't be >>> able to submit anything until that file is gone. >>> >>> Misha >>> >>> On 4/1/2013 12:21 AM, Cindy Rosenthal wrote: >>> >>>> I didn't try copying and pasting it onto a new document but I did try >>>> saving it under a new title as an rtf file, and uploading both the file >>>> with the new title and the original saved one. I'm pretty sure it's not my >>>> file. I'm able to fill out everything on the form (or as in the last try, >>>> make all the spaces blank); all goes well until I get to the last check in >>>> ...; then the form goes back to the first page that says to upload the rtf >>>> file. >>>> >>>> >>>> On Mon, Apr 1, 2013 at 12:11 AM, Valerie Maples >>>> <vlmaples@xxxxxxxxxxxxx<mailto: >>>> vlmaples@xxxxxxxxxxxxx**>> wrote: >>>> >>>> Cindy, not sure if you saw my earlier email since I did not see a >>>> reply. Along Sue's thoughts, have you tried copying the entire >>>> document and pasting into a new one, giving a new name, making >>>> sure it is saved as RTF, and trying again. >>>> >>>> Many years ago my default was somehow changed and I was >>>> accidentally trying to submit a DOC. [red face] Took three days >>>> for me to catch it! >>>> Valerie >>>> >>>> >>>> www.caringbridge.org/visit/**nicholemaples<http://www.caringbridge.org/visit/nicholemaples> >>>> >>>> <http://www.caringbridge.org/**visit/nicholemaples<http://www.caringbridge.org/visit/nicholemaples> >>>> > >>>> >>>> >>>> ------------------------------**------------------------------** >>>> ------------ >>>> *From:* Cindy Rosenthal <grandcyn77@xxxxxxxxx >>>> <mailto:grandcyn77@xxxxxxxxx>> >>>> *To:* bksvol-discuss@xxxxxxxxxxxxx >>>> <mailto:bksvol-discuss@**freelists.org<bksvol-discuss@xxxxxxxxxxxxx> >>>> > >>>> *Sent:* Mon, April 1, 2013 1:46:14 AM >>>> *Subject:* [bksvol-discuss] Re: Was able to submit >>>> >>>> I tried again, first wiping both synopses clean, then wiping all >>>> spaces clean; still no luck. >>>> >>>> I guess I'll wait until I hear something from Madeleine, i.e., if >>>> I can send it to her or engineering's fixed whatever's wrong ( to >>>> answer (Marty? Valerie?) originaly I was able to fill out all the >>>> meta data info; but even just now when I made everything blank I >>>> just page one again. >>>> Thanks, everyone,m for your suggestions, though. >>>> >>>> >>>> On Sun, Mar 31, 2013 at 11:30 PM, Cindy Rosenthal >>>> <grandcyn77@xxxxxxxxx <mailto:grandcyn77@xxxxxxxxx>> wrote: >>>> >>>> Thannks, Marty. 'll try again without anything in the synopsis. >>>> >>>> >>>> On Sun, Mar 31, 2013 at 4:08 PM, Martha Rafter <mlhr@xxxxxxx >>>> <mailto:mlhr@xxxxxxx>> wrote: >>>> >>>> Hi Cindy, >>>> I have forgotten how far you get before you’re taken >>>> back to page 1—sorry. But I thought I’d tell you this >>>> just in case. This happened to me once. I went through >>>> the entire thing, including all of the metadata stuff. I >>>> tried and tried and nothing! So I wrote to the list and >>>> Valerie helped me out. She told me to check my synopsis’ >>>> length, and it turns out that one of them (the short one) >>>> was a little too long, so I fixed it and my check-in went >>>> through just fine. This probably isn’t the thing at all, >>>> but I wanted to pass it along. >>>> Marty >>>> *From:* Cindy Rosenthal <mailto:grandcyn77@xxxxxxxxx> >>>> *Sent:* Sunday, March 31, 2013 5:50 PM >>>> *To:* bksvol-discuss@xxxxxxxxxxxxx >>>> >>>> <mailto:bksvol-discuss@**freelists.org<bksvol-discuss@xxxxxxxxxxxxx> >>>> > >>>> *Subject:* [bksvol-discuss] Re: Was able to submit >>>> Still no luck--the same old problem--back to page one. >>>> >>>> >>>> On Sun, Mar 31, 2013 at 2:46 PM, Cindy Rosenthal >>>> <grandcyn77@xxxxxxxxx <mailto:grandcyn77@xxxxxxxxx>> wrote: >>>> >>>> Thanks. I'll try again now. >>>> >>>> >>>> On Sun, Mar 31, 2013 at 10:19 AM, Dornetta >>>> <dornetta@xxxxxxxxx <mailto:dornetta@xxxxxxxxx>> wrote: >>>> >>>> Hey Cindy; >>>> I was able to submit with no issues! >>>> Netta >>>> "Just because you are blind does not mean you lack >>>> vision"-Stevie Wonder >>>> >>>> >>>> >>>> >>>> >>> To unsubscribe from this list send a blank Email to >>> bksvol-discuss-request@**freelists.org<bksvol-discuss-request@xxxxxxxxxxxxx> >>> put the word 'unsubscribe' by itself in the subject line. To get a list >>> of available commands, put the word 'help' by itself in the subject line. >>> >>> >> >