[bksvol-discuss] Re: Was able to submit
- From: Valerie Maples <vlmaples@xxxxxxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Mon, 1 Apr 2013 22:58:21 -0700 (PDT)
I know what a pain it is to clear cache, Cindy, but since everyone else's books
are getting in, the problem is more likely in your file or on your computer,
unfortunately.
Please don't hate the messenger!
Valerie
________________________________
From: Cindy Rosenthal <grandcyn77@xxxxxxxxx>
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Tue, April 2, 2013 12:28:53 AM
Subject: [bksvol-discuss] Re: Was able to submit
I've decided not to clear the cache; too much trouble to get everything back
again, and I'm quite sure it's not the problem, i.e., that the problem is an
engineering one at bookshare
On Mon, Apr 1, 2013 at 8:41 PM, Cindy Rosenthal <grandcyn77@xxxxxxxxx> wrote:
The first time I did check 2 categories, but after that I left only one.
>I'll try one more time now; if this doesn't work I'll try clearing the cache.
>and then try again. Thanks for the suggestion.
>
>
>
>
>
>On Mon, Apr 1, 2013 at 7:04 PM, misha <mishatronics@xxxxxxxxx> wrote:
>
>Oh wow, I've never had it go all the way back to the upload page, just back to
>the metadata page. The only problem I've had that someone else hasn't
>mentioned
>is checking more than 3 (or is it 4) subject categories. But when I did that,
>it just went back to the categories page.
>>
>>Oh, have you tried clearing the cache of your browser, especially of cookies.
>> Perhaps the first time you tried to check in the book some bad intermediate
>>file was created by the bookshare web site and you won't be able to submit
>>anything until that file is gone.
>>
>>Misha
>>
>>On 4/1/2013 12:21 AM, Cindy Rosenthal wrote:
>>
>>I didn't try copying and pasting it onto a new document but I did try saving
>>it
>>under a new title as an rtf file, and uploading both the file with the new
>>title and the original saved one. I'm pretty sure it's not my file. I'm able
>>to
>>fill out everything on the form (or as in the last try, make all the spaces
>>blank); all goes well until I get to the last check in ...; then the form
>>goes
>>back to the first page that says to upload the rtf file.
>>>
>>>
>>>On Mon, Apr 1, 2013 at 12:11 AM, Valerie Maples <vlmaples@xxxxxxxxxxxxx
>>><mailto:vlmaples@xxxxxxxxxxxxx>> wrote:
>>>
>>> Cindy, not sure if you saw my earlier email since I did not see a
>>> reply. Along Sue's thoughts, have you tried copying the entire
>>> document and pasting into a new one, giving a new name, making
>>> sure it is saved as RTF, and trying again.
>>>
>>> Many years ago my default was somehow changed and I was
>>> accidentally trying to submit a DOC. [red face] Took three days
>>> for me to catch it!
>>> Valerie
>>>
>>> www.caringbridge.org/visit/nicholemaples
>>> <http://www.caringbridge.org/visit/nicholemaples>
>>>
>>>
>>> ------------------------------------------------------------------------
>>> *From:* Cindy Rosenthal <grandcyn77@xxxxxxxxx
>>> <mailto:grandcyn77@xxxxxxxxx>>
>>> *To:* bksvol-discuss@xxxxxxxxxxxxx
>>> <mailto:bksvol-discuss@xxxxxxxxxxxxx>
>>> *Sent:* Mon, April 1, 2013 1:46:14 AM
>>> *Subject:* [bksvol-discuss] Re: Was able to submit
>>>
>>> I tried again, first wiping both synopses clean, then wiping all
>>> spaces clean; still no luck.
>>>
>>> I guess I'll wait until I hear something from Madeleine, i.e., if
>>> I can send it to her or engineering's fixed whatever's wrong ( to
>>> answer (Marty? Valerie?) originaly I was able to fill out all the
>>> meta data info; but even just now when I made everything blank I
>>> just page one again.
>>> Thanks, everyone,m for your suggestions, though.
>>>
>>>
>>> On Sun, Mar 31, 2013 at 11:30 PM, Cindy Rosenthal
>>> <grandcyn77@xxxxxxxxx <mailto:grandcyn77@xxxxxxxxx>> wrote:
>>>
>>> Thannks, Marty. 'll try again without anything in the synopsis.
>>>
>>>
>>> On Sun, Mar 31, 2013 at 4:08 PM, Martha Rafter <mlhr@xxxxxxx
>>> <mailto:mlhr@xxxxxxx>> wrote:
>>>
>>> Hi Cindy,
>>> I have forgotten how far you get before you’re taken
>>> back to page 1—sorry. But I thought I’d tell you this
>>> just in case. This happened to me once. I went through
>>> the entire thing, including all of the metadata stuff. I
>>> tried and tried and nothing! So I wrote to the list and
>>> Valerie helped me out. She told me to check my synopsis’
>>> length, and it turns out that one of them (the short one)
>>> was a little too long, so I fixed it and my check-in went
>>> through just fine. This probably isn’t the thing at all,
>>> but I wanted to pass it along.
>>> Marty
>>> *From:* Cindy Rosenthal <mailto:grandcyn77@xxxxxxxxx>
>>> *Sent:* Sunday, March 31, 2013 5:50 PM
>>> *To:* bksvol-discuss@xxxxxxxxxxxxx
>>> <mailto:bksvol-discuss@xxxxxxxxxxxxx>
>>> *Subject:* [bksvol-discuss] Re: Was able to submit
>>> Still no luck--the same old problem--back to page one.
>>>
>>>
>>> On Sun, Mar 31, 2013 at 2:46 PM, Cindy Rosenthal
>>> <grandcyn77@xxxxxxxxx <mailto:grandcyn77@xxxxxxxxx>> wrote:
>>>
>>> Thanks. I'll try again now.
>>>
>>>
>>> On Sun, Mar 31, 2013 at 10:19 AM, Dornetta
>>> <dornetta@xxxxxxxxx <mailto:dornetta@xxxxxxxxx>> wrote:
>>>
>>> Hey Cindy;
>>> I was able to submit with no issues!
>>> Netta
>>> "Just because you are blind does not mean you lack
>>> vision"-Stevie Wonder
>>>
>>>
>>>
>>>
>>>
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