Thanks so much! This is very helpful. Lisa Salinger Renee, Retired Guide and Joie, Guide/SD lisasali@xxxxxxxx Skype: Joies_Mom http://lisasali.livejournal.com/ ----- Original Message ----- From: Jake Brownell To: bksvol-discuss@xxxxxxxxxxxxx Sent: Thursday, May 18, 2006 11:04 PM Subject: [bksvol-discuss] Re: Upload Problems Hi Lisa, I noticed several of the books you had did get returned. If you go to the step one page and see a book you've already validated, click on it. Then, go down until the section just above the link to download the book. You'll see that this section is Comment History. Now, there's lots of codes in this, but if you read it carefully, you'll see an action: RETURNNEW and the user Gustavo Galindo. Directly below his name should be some type of comment requesting that something should be done. One comment might be "Please verify copyright holder." This isn't the only one. That means that Gustavo would like you to double check the copyright field is correct. You may need to use the US Copyright Office's website to do this, or you might just need to make sure the copyright field on the site matches the copyright in the book file. In any case, when you upload that book, you need to put a note in the Comments area that tells Gustavo what you did in response to his request. Without doing that, Gustavo will probably assume the validator did nothing about his request and he will put it back on step one again. Make sure when you upload the book again, that you use your corrected copy, not the new copy from step one, (that new copy is the original, unvalidated copy). BTW to see if you have worked on this book before you can use the Find feature to search for your name. You can even search for Gustavo to see if he has done something to the book. As always, if you need help interpreting any of the comment history, feel free to write the list with details, or myself, or one of our list moderators. Somebody will be more than happy to help you get that book into the collection. Jake ----- Original Message ----- From: Lisa Salinger To: bksvol-discuss@xxxxxxxxxxxxx Sent: Thursday, May 18, 2006 9:34 PM Subject: [bksvol-discuss] Upload Problems Hi all, Lately, when I try to upload a book I've validated, it times out. This seems to only be the case with longer books, so I'm trying to do more novels and fewer reference materials. Currently, I'm limping along on a dial-up connection, but when I tried this at my office's high speed connection, the same thing happened. Additionally, I'm having another problem, but am not certain if the problem lies in the upload or not. Some of the books I've recently validated have gone through with no problem. However, a day or two after I sent them in, they'd reappear on the step one page again. This has happened roughly eight to ten times, and I'd like to find out why so that half of what I'm validating isn't in vain. Thanks for any help with this. Lisa Salinger Renee, Retired Guide and Joie, Guide/SD lisasali@xxxxxxxx Skype: Joies_Mom http://lisasali.livejournal.com/ ---------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.392 / Virus Database: 268.6.0/342 - Release Date: 5/17/2006 ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.392 / Virus Database: 268.6.0/342 - Release Date: 5/17/2006