I suggested to the Jake and John that they review them for inclusion in the volunteer manual (the ones that aren¹t already covered), so I think you should bring it up in Tuesday night¹s FOB chat. Lisa On 9/9/07 12:12 AM, "Monica Willyard" <rhyami@xxxxxxxxx> wrote: > Hi, Cindy. Thanks for your encouragement. It really means a lot to me. (smile) > As for my career, I've worked in tech support and customer service for most of > my life. That isn't where I developed my approach to getting things done > though. I'll share it here in case it might help someone else. My parents > raised me on a series of questions that when asked and answered honestly would > help me move toward my goal. My dad's favorite question to ask me when I > wanted to accomplish something important was: "What action could you take that > if done now will move you closer to where you want to be?" Being asked this > question since I was barely able to speak has taught me that I can do > something to make things happen and to look for opportunities that might be > right under my nose. With the wish list, I saw a lot of people making requests > and started asking myself why some people get their requests filled often > while others don't. After talking with people in email and in the Bookshare > community room, several reasons seemed to come up over and over again. That's > what prompted me to write the tips. You and Jamie Yates seem to have used the > same thought process to solve our wish list maintenance issue. I'd be willing > to bet good money that there are other people on this list who have good ideas > too. I'd be thrilled if someone reads this and borrows this question to make > it their own. (smile) > > Monica Willyard > > Grandma Cindy wrote: >> >> I think those tips are wonderful!! And clearly put!! >> >> Monica, what was or is your career? You spot a need >> for information or action and fill it concisely and >> clearly. I'm not expressing what I mean very well, but >> I hope you understand what I'm trying to say. >> >> Cindy >> >> >