Hi, Judy, I am such a nontechnogeek. How do I get to the cache pages in Internet Explorer and do what you say? I looked around and I don't think I have any add-ons to manage or at least I think I don't. The weird thing is I can get into the Bookshare site just great, if I want to submit a book or any part of the volunteer home page having to do with scanning, I have no problems. The other weird thing is I tried using another screen reader and the Systems Access Mobile Network to do what I do in Internet Explorer and I think it's connected to Internet Explorer so (you guessed it) I get the same message. Yes, Judy, it's true. Only if I attempt to look at my checked out books or to check out a book, Internet Explorer hits me with this whammy. It's weird. Another thing, other folks have duplicated what I do on their computers and they're successful. ( Thanks for the suggestion. Please write me back so I can understand cache pages (which are a mystery to me). Regards, Kim. -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Judy s. Sent: Sunday, August 29, 2010 10:23 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Stymied ... And I'm heartsick Hi Kim, One other thing to do on top of what everyone has already suggested it to clear (or empty) the cache in Internet Explorer. Internet Explorer will look to the cache first to load a page. You may have a corrupted copy of the website pages stored in the cache. Emptying the cache will force Internet Explorer to go out and load in a fresh copy of the current webpage. Judy s. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. __________ Information from ESET NOD32 Antivirus, version of virus signature database 5407 (20100829) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5407 (20100829) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5407 (20100829) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.