[bksvol-discuss] Re: Stymied ... And I'm heartsick

  • From: "siss52" <siss52@xxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Mon, 30 Aug 2010 00:39:18 -0500

Kim,

I am not a computer whiz, by any means, but it sounds like it has something 
to do with your security or privacy policy settings in Internet Explorer.

Just my thoughts though, but I have seen this at times on my computer about 
some web pages, though not bookshare.

Sue S.

----- Original Message ----- 
From: "Kim Friedman" <kimfri11@xxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Sunday, August 29, 2010 9:55 PM
Subject: [bksvol-discuss] Stymied ... And I'm heartsick


Hi, I want to tell you I'm unhappy because I can't proofread anything or
check in anything after proofreading. It turns out this is affecting only my
computer. It's not the Bookshare site as far as I know. What happens is if I
press Enter either for Check Out a Book or for My Checked Out Books, the
page doesn't really load at all. I'll hear a progress bar going up to 100%
and then I hear "Internet Explorer is unable to display the web page." If I
hit the backspace key, I'm back in Volunteer Home. It's a case of "close,
but not close enough" it's as if my computer will not, cannot get me into
the place where I can do anything regarding proofreading a book. This state
of affairs started about four or five days ago. On a more cheerful note,
I've been able to get to the proofreading manual and I've read a lot of it.
It's easy for me to navigate. I'm wondering if there are any troubleshooting
tips if your computer won't even let you into the place where you can check
out a book or deal in any way with a checked out book. Steps I have tried:
1. Scanned my local disk. 2. Defragged my local hard drive. Results: No
change. Someone is coming six days from now to look at my computer to see if
I have a software problem which will result in me spending money. I want to
thank Rob Turner at Bookshare Support for he tried to help me out. It's
really horrid when every computer can go to the place I want to go and get
there without the hassle. I didn't contemplate throwing a tantrum, throwing
my computer out the window (decidedly counterproductive for obvious reasons
I needn't mention). Let's just say my sense of humor isn't operating at the
present moment. I hope to proofread something soon as I promised to do it
and I wish to do it. I'm weird because I like doing it and there's no
hardship for me to do it. Thanks and best regards, Kim.


__________ Information from ESET NOD32 Antivirus, version of virus signature
database 5407 (20100829) __________

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Version: 9.0.851 / Virus Database: 271.1.1/3100 - Release Date: 08/29/10 
01:34:00


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