Take a look at this tip on Jake's site: http://jbrownell.com/bks/tip.asp?id=6 . The gist is that soft page breaks are put in by your editing software to conform to the paper size, margins set, and the view used, whereas hard page breaks are the ones which the scanning software will insert in the book to separate the actual pages of the book. The conversion software used by Bookshare uses only the hard page breaks to determine page numbering, so they are the ones which matter and which need to be placed correctly/need to be present to mark each page in the book in order for the book to be accepted. When checking your page location in a word processor, though, if the hard page breaks are all present and in the correct places, the word processor might still report a different page number than the actual page of the book that you're on because of the soft page breaks it's inserted to conform to paper/margin size/view, in which case you adjust those parameters in the word processor of choice to trash the soft page breaks. So, if you want to be sure that all page breaks are present, a quick way to do it in MS Word is to set Normal view, set up some large Custom paper size in File > Page Setup that will probably eliminate all soft page breaks, then check the last page and see if it's reported with the same page number as there are number of pages altogether in the book including front matter. HTH, Maria Skype: MariaKristic AIM: MCKristic Email/MSN: maria6289@xxxxxxxxxxxxx <blocked::mailto:maria6289@xxxxxxxxxxxxx> Google Talk: Maria.Kristic@xxxxxxxxx <blocked::mailto:Maria.Kristic@xxxxxxxxx> Yahoo Messenger: mariakristic@xxxxxxxxx <blocked::mailto:mariakristic@xxxxxxxxx> _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Rogerbailey81@xxxxxxx Sent: Thursday, July 24, 2008 12:19 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Soft page breaks What is the difference between a hard page break and a soft page break?