Hi Cindy and Roger and all; Actually, I just went through the book line by line and replaced the problematic mark. It wasn't hard to find, being a writer myself, I made sure punctuation in JAWS verbosity settings was check for all and whenever dialogues started I was able to "pick up" instances where the dialogue just began and where the beginning quotation mark was announced. Also using JAWS voice Rocko to announce all quotation marks was very helpful as well. This way, I was able to identify closed quotation marks which helped to pinpoint where open quotation marks were missing. Thanks everyone for your help with this situation, Netta "Just because you are blind does not mean you lack vision"-Stevie Wonder