[bksvol-discuss] Re: Recent Goof-Ups

  • From: "Jana Jackson" <jana@xxxxxxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Thu, 10 Aug 2006 02:51:35 -0500

Since mine was an order, I think I sent it back.

Jana

  ----- Original Message ----- 
  From: Evan Reese
  To: bksvol-discuss@xxxxxxxxxxxxx
  Sent: Thursday, August 10, 2006 12:56 AM
  Subject: [bksvol-discuss] Re: Recent Goof-Ups


  Mine is just sitting here at the moment.  I am not installing it, as I 
don't think it talks.  They didn't ask for it back when I called to tell 
them they sent me the wrong one, so I'm not sure what I will do with it.  I 
don't know anyone who could use it, but I may find someone to give it to.

    ----- Original Message ----- 
    From: Amy Goldring Tajalli
    To: bksvol-discuss@xxxxxxxxxxxxx
    Sent: Wednesday, August 09, 2006 3:30 PM
    Subject: [bksvol-discuss] Re: Recent Goof-Ups








    To all you happy victims of someone's goof-ups.

    what did all of you folks do with the K 3000 demos and does it work the 
same in terms of scanning that K 1000 does ? Did you have to send them back 
or are they usable by anyone?

    Amy
      ----- Original Message ----- 
      From: Jana Jackson
      To: bksvol-discuss@xxxxxxxxxxxxx
      Sent: Wednesday, August 09, 2006 5:37 AM
      Subject: [bksvol-discuss] Re: Recent Goof-Ups


      Hi, Evan!  Sorry about the demo.  When I upgraded to K1000 from 
OpenBook, the same thing happened to me.  I was so excited when my package 
arrived, and then I was so disappointed to find that I had K3000 instead! 
<Smile>  Thankfully, the folks at Kurzweil were quick to make things right. 
I don't think I had to wait an entire week, although it's been a while now. 
Take care!

      Jana

        ----- Original Message ----- 
        From: Evan Reese
        To: bksvol-discuss@xxxxxxxxxxxxx
        Sent: Wednesday, August 09, 2006 2:35 AM
        Subject: [bksvol-discuss] Recent Goof-Ups


        I'm not the only person to goof up recently.  I ordered a K1000 demo 
disc on Friday July 28, and on Monday I got a K3000 demo disc.  I called 
them up yesterday morning and told them that I must have done something 
wrong on the form, but the guy told me that I had requested K1000, but that 
someone must have just picked up the wrong package to send to me.  So now I 
gotta wait another week or so to try out K1000.  Any words of sympathy and 
support through this time of tribulation would be appreciated. <grin>

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