Darn; that looks like a book I'd like to read too. Anyway I've never seen that happen when converting .ark to .rtf, so maybe somebody else will have more insight here. But I wanted to mention, that if a book starts out in .ark format on the validation page, I think it has to be submitted in .ark format again once validated. I'm guessing the only way to validate an .ark file is to go through it, listening and editing in Open Book. Somebody correct me if I'm wrong. Pam