Someone told me how to get rid of the word "normal" when it keeps appearing on the page in MS Word using Jaws. I remember you do an insert+v and turn off verbosity style changes, but there must be something else and I accidentally deleted my folder of tech tips. Will someone tell me please how to get rid of that word? Thanks in advance, Sue SO. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.