Hi, As many of you know, we have been adding publisher quality books into the Bookshare collection over the last couple of weeks. Unfortunately, some DAISY players are having difficulty opening and playing these books. Please understand that solving this problem is a very high priority for us, and we hope to have a solution soon. Our engineers are working hard, and I will keep the lists updated with our progress. John Glass Customer Support Manager, Bookshare Benetech 480 S. California Ave., Suite 201 Palo Alto, CA 94306-1609 USA Phone: +1 650 644-3403 Fax: +1 650 475-1066 john.g@xxxxxxxxxxxx www.benetech.org The Benetech Initiative - Technology Serving Humanity A Nonprofit Organization To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.