Hi Sue, Thanks for this posting on the trouble with the BRF files. I will definitely pass it on to the staff here. Any time any of the volunteers have a concern/suggestion/problem that they would like to have someone from Bookshare address directly please feel free to email me directly at pavi.m@xxxxxxxxxxxx and I will do my best to put you in touch with the relevant person/information. All good things, Pavi Mehta -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx on behalf of siss52 Sent: Thu 7/3/2008 1:04 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Publisher Quality BRF Hi Folks, In the publisher quality BRF files, quotes and apostrophes translate into junk characters. I am posting to the list, because I do not know which staff member should be notified of this problem. Perhaps the appropriate person will see this posting. I didn't download the Daisy format, so do not know how they are. Sue S.