Hi Jenny, If you don't want to wait until you get Word installed, WordPad will work too. The Bookshare system seems to have a bit of an allergy to Kurzweil's rtf files. But all you have to do is open them in a different word processor, make some kind of change to the file like typing a space, backspace over it, and save. Despite this minor issue, I still love to edit rtf files in Kurzweil. Kellie To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.