[bksvol-discuss] Re: Poacher alert!

  • From: "Sue Stevens" <siss52@xxxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Sat, 15 Dec 2012 18:12:16 -0600

Well, of course we are in the weekend so Madeleine may be out of the office.

Sue S.

From: Valerie Maples 
Sent: Saturday, December 15, 2012 5:37 PM
To: bksvol-discuss@xxxxxxxxxxxxx 
Subject: [bksvol-discuss] Re: Poacher alert!

Hey, Netta!

Join the club!  Mine are swiped regularly. I try to hope people get confused 
with their screen reader and when they hear the title, accidentally  hit the 
check out button, thinking it is like to get a sample or the synopsis.  Often 
people tell me when they see they have made a mistake, they hit cancel, but 
that only cancel's its transmission to their machine; the book is still in 
their queue.  They then need to go to the "My Checked Out Books" page and 
release the book.

In the mean time, go to the history page, click on the name of the person who 
checked it out and it will generate an email and you can in that email, cc 
Madeleine, politely naming the book, asking for them to go to their "My Checked 
Out Books" page and release the book.  I try to be polite and remind them that 
a hold should be respected and that there are many reasons why a person may not 
be able to get their books quickly.

Hope this helps!



From: Dornetta <dornetta@xxxxxxxxx>
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Sat, December 15, 2012 3:29:55 PM
Subject: [bksvol-discuss] Poacher alert!

Hey guys; 
A book that I submitted with a hold on it has been stolen. I mean really 
people...what do you think the title "Hold for...." means? GEESH!!! The person 
probably is not on this list as I haven't "seen" his name before but I mean 
"Just because you are blind does not mean you lack vision"-Stevie Wonder 

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