[bksvol-discuss] Re: Plustec opticbook 3600 scanner tech support

  • From: talmage@xxxxxxxxxx
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Sat, 06 Dec 2008 12:57:31 -0500

Laura Ann,

Smart Computing
is a magazine published monthly which has a column called:

<Action Editor>

its by-line is:

<Can't seem to get a response from a vendor or manufacturer? If you need help, we're here for you.>

If you continue to have difficulties with your scanner and tech. support, I would recommend contacting the Action Editor and spelling out your problem. It is surprising what a little National level negative press, and digging by someone who gets a pay check to be a pain-in-the-***, can accomplish.

Before someone asks, Smart Computing, is 1 of the magazines available as part of the NLS pilot daisy test. I'm not sure about their web braille offerings.


Contact info for Smart Computing follows:

Editorial Staff

  (800) 544-1264
  Fax: (402) 479-2104


Smart Computing Editorial Staff
  131 W. Grand Drive
  Lincoln, NE 68521

At 01:06 AM 12/6/2008, you wrote:

I have had to contact Plustec about the opticbook 3600 scanner at least 4 to 5 times in the past month.

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