[bksvol-discuss] Phone Chat 3/20/13, 10 am PST

From: Madeleine Linares <Madeleinel@xxxxxxxxxxxx>
To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx>
Date: Mon, 18 Mar 2013 22:57:38 +0000

Hi everyone,

For anyone interested we're going to have the chance to chat on the phone and 
discuss a few things. I have scheduled this chat from 10 am-11 am PST. Please 
find the agenda and call-in information below:

Agenda:

1.       Approving books: it's taking me a long time. Does anyone have 
suggestions for how to speed that up (since we aren't hiring another me)? Does 
anyone NOT mind the wait?

2.       Not enough scanners again: I'm not sure what else to do! Any 
suggestions to increase scanning capacity? Would it help if I returned some 
"poor" or "good" quality scans to the checkout queue (making sure that they 
were proofreadable first)?

3.       Poor scans on the checkout queue. It's been brought to my attention 
that some of the scans aren't great quality. If this is the case, reject the 
book! It doesn't get deleted until I check it myself and delete it, so it would 
probably be a good way to give feedback to new scanners. Thoughts? Comments?

4.       There have been questions about what the other volunteers do, since we 
have 300-400 of them. Our reporting system isn't perfect, so my numbers could 
be a bit off, but I think they're just working more slowly or only working 
periodically, as opposed to many of you regular, consistent volunteers.

5.       How are we doing with communication? Are the newsletters helpful? 
Should we be sharing more information?

6.       Other ideas for topics of discussion? Please let me know before 
Wednesday so that I can add them to the agenda.

Call-In Information:

Number: 1-866-210-1669

Code: 8004578#

Best,

Madeleine Linares
Volunteer Coordinator
Bookshare, a Benetech Initiative
650-644-3459
madeleinel@xxxxxxxxxxxx<mailto:madeleinel@xxxxxxxxxxxx>

[bksvol-discuss] Phone Chat 3/20/13, 10 am PST

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