Monica, I'm also a Comcast user and am using the McAfee firewall, and I don't have any problems. You might try resetting your firewall to its default settings, and if that doesn't work, consider adding Bookshare to your trusted sites or ask Support for which ports need to be left open to allow downloads. That will help keep your computer more secure than disabling the firewall. HTH Gerald -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Monica Willyard Sent: Thursday, April 20, 2006 9:13 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Perplexing Download Problem >Aha! My Mcaffee firewall was the culprit. I don't know why it will >let some books through while blocking others, but I do know to >disable it now. Thanks Kellie for pointing me in the right direction. Monica Visit my blog at: http://plumlipstick.livejournal.com To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.