Hey Ann; I fixed the problem, the scanner wasn't letting go of the TWAIN after processing (or something like that). Now today, I am facing another problem. The dang thing WILL NOT "come on"...well rather, I can't tell whether or not the light is on or off. There are no "eyes" at home with me right now and today my sight is not cooperating with me, so I'll check as soon as someone comes home. Netta "Just because you are blind does not mean you lack vision"-Stevie Wonder To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.